My name is Kim Omley and I own A Country Home Adult Foster Care in Grants Pass, Oregon. I have been using this program since November 2020. It has been a game-changer for me and my staff. We have had virtually no errors in recording, haven’t missed deadlines, and have been able to create a better profile of our clients. All of our records are a key strike away instead of having to look through binders to find what we need. My doctors love the organized and professional look of the documents that we print out for them.
The customer service has also been amazing. The Synkwise team actually listens and hear us when we as their consumers make suggestions. They are constantly looking for ways to upgrade this program and make it easier for us to use.
I know there has been concern about using online programs in our industry, but this has done nothing but improve our efficiency and accountability to ourselves. I highly recommend this to any care home.