- To provide services and fix issues: Synkron may access User Data to perform services under a User’s SYNKWISE License Agreement for support, consulting, providing the SYNKWISE services, and to confirm your compliance with the terms of your Subscription Agreement. This may include testing and applying new product or system versions, patches, updates and upgrades, monitoring and testing system use and performance, and resolving bugs and other issues reported to Synkron.
Synkron does not use User Data except as stated above or according to the terms of your Subscription Agreement.
ACCESS CONTROLS. Synkron’s access to User Data is based on job role and responsibility. The User controls access to User Data by its personnel and any additional, authorized users. Such additional authorized users or residents should direct any requests related to their data to User.