Sales & Support Specialist

Position: Sales & Support Specialist
Location: Camas, WA

Overview
Synkwise, a rapidly growing healthcare SaaS startup, specializes in offering innovative solutions for the residential long-term care sector. Our flagship product, Synkwise, is designed to streamline operations and enhance care quality in small-midsize healthcare facilities. We are committed to fostering a culture of excellence, integrity, and continuous improvement.

Job Summary
We are seeking a dynamic and experienced candidate to spearhead our local and national sales initiatives. The ideal candidate will be instrumental in shaping our sales strategies, managing our sales cycle, and ensuring the sustainable growth of our sales department. This role is pivotal in building long-term client relationships and driving our startup towards its strategic goals.

Responsibilities

  • Develop and implement comprehensive local and national sales strategies to meet and exceed sales targets.
  • Effectively manage and nurture qualified leads throughout the sales cycle, using HubSpot to track all sales activities.
  • Conduct product demos and presentations via Zoom or similar platforms to engage potential clients.
  • Maintain effective communication with clients and team members through Slack, email, phone calls, and text messages as needed.
  • Travel to attend and represent the company at large-scale conferences and industry events.
  • Foster a team-oriented environment, contributing positively to team dynamics.
  • Create a fun and uplifting atmosphere, intentionally boosting team morale and engagement.
  • Display a positive mental attitude and resilience in various situations.
  • Process and apply constructive criticism in a manner that enhances personal character and strengthens team relationships.
  • Collaborate with senior management to identify potential barriers or specific needs that drive performance.
  • Utilize critical thinking skills to evaluate situations and make informed decisions.

Qualifications

  • Bachelor’s degree in Business, Marketing, Healthcare Administration, or related field (preferred but not mandatory).
  • Experience in sales, preferably in the healthcare or SaaS industry.
  • Proven track record of developing and executing successful sales strategies.
  • Strong proficiency in HubSpot or similar CRM software.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong analytical skills with the ability to generate reports and actionable insights.
  • Leadership experience with the capacity to mentor and build a sales team.
  • Deep understanding of the residential long-term care sector is highly desirable.
  • Demonstrated ability to conduct effective product demos and presentations.
  • Excellent team player with a positive attitude and ability to uplift team morale.
  • Openness to receiving and growing from constructive criticism.
  • Ability to work collaboratively with senior management to identify and overcome performance barriers.
  • Strong critical thinking and problem-solving skills.

What We Offer:

  • Competitive salary and performance-based incentives.
  • The unique opportunity to join the company at an early stage, contributing to its growth into a national and global brand.
  • Being part of a team that is deeply committed to making a meaningful difference in the lives of others.
  • A role that goes beyond just a job – it’s a calling to positively impact the healthcare sector, particularly in long-term residential care.
  • Opportunity to be a part of a dynamic, fast-paced startup environment.
  • A collaborative, supportive, and ethical work culture.
  • Career growth opportunities and professional development.

Equal Opportunity Employer Statement
Synkwise is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and do not discriminate based on race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. We welcome diverse perspectives and encourage applications from all qualified individuals.

Application Process
Interested candidates should submit their resume along with a cover letter explaining why they are a good fit for this role!